Our Returns Policy
At Sweet Pack, customer satisfaction is our top priority. If you’re not happy with your order, we’re here to help.
Returns & Exchanges
- Due to the nature of our products (food items), returns are only accepted if the item is expired upon delivery.
- You must notify us within 48 hours of receiving your order.
- Items must be unused, unopened, and in their original packaging.
How to Request a Return
- Contact us via our WhatsApp number.
- Send a photo of the issue and your order details.
Refunds or Replacements
- Once reviewed, we’ll offer a replacement pack upon return of expired pack.